Empirical evaluation of the performance of professional secretaries and computer operators in an organization (case study of a selected business organizations in Kogi state) Department: Office Technology and Management By: Headboy Project ID: 6931 Rating: (5.0) votes: 1Rate this project12345 Price:₦2000 Get the Complete MaterialAbstractThe major objective of this study is to assess the performance of a professional secretary and a computer operator in an organization. It is clear that private individuals, corporate bodies, the population at large and even organizations mistake computer operators for professional secretaries. It is in the light of this, that this research was carried out to erase the misconception. It was a study carried out on some selected organizations within the city of Lokoja, Kogi State precisely. The research design employed for this study was a case study survey research and the instrument used for data collection was, related books on the topics referred to and questionnaires were given out to staff and computer operators in documentation. The study revealed that professional secretaries undergo training and professional courses which enhance their proficiency and efficiency as regard their duties and responsibilities and computer operators play significant roles in the organization, they type, record and safeguard document in their possessions. This was achieved by evaluating the performance of a professional secretary and a computer operator. Conclusions were drawn that professional secretaries assume duties and responsibility on behalf of their boss, unlike computer operators. It was recommended that computer operators who wish to be called professional secretaries should take up courses in office profession and management studies department and other professional courses relating to that in professional institutions so that they can be more competent and proficient....Preview Download Preview +Other Office Technology and Management project topics and materials you might be interested in»Causes and effects of leakages of confidential information in business organization»The impact of modern office equipment on the secretary’s performance (A case study of Owerri municipal) »Effect of good filing system on productivity of a secretary (a case study of staff personnel in federal polytechnic Nekede, Owerri)»The impact of modern office machines on secretaries»Office skill competencies needed by secretaries for effective job performance»Effect of poor communication skills on the performance of secretaries in an organization (A case study of Nigeria Agip oil company, Port Harcourt, Rivers state) »Gender differences and similarities in career choice among secretarial administration students»Impact of information and communication technology (ICT) on secretarial performance in public service in Owerri municipal»Factors affecting students' performance in shorthand»Emerging challenges facing office technology and management students in information technology era»Professional ethics required of office manager in a changing office environment (A case study of selected institutions in Owerri, Imo state) »The effect of technological advancement on the job performance of office managers»Human relations skills required of office technology and management graduates in business organization»The challenges facing newly employed secretaries in selected ministries in Imo state»The impact of automation on the performance of secretaries (A case study of the west Africa examination council, WAEC, Enugu)