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The role of professional secretaries in commercial bank in Lokoja metropolis (case study of First Bank plc Lokoja, Kogi state)

 Department: Office Technology and Management  
 By: usericon Headboy  

 Project ID: 7038
   Rating:  (5.0) votes: 1
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   Price:₦2000
Abstract
This study is to examine the role of professional secretaries in commercial banks in Lokoja Metropolis using First Bank Plc as a case study. Commercial Bank secretaries perform administrative duties to keep their banks running efficiently. They compose correspondence, plan and schedule meetings, manage the calendar of the bank’s senior management, organize and maintain files, greet clients, and make travel arrangements for bank employees. The descriptive survey design was used for the study because it focuses on people, the vital facts of people and their beliefs, options attitudes motivations and behavior. The result of the study confirmed that secretary possesses many skill and they improved their skills through training, coaching and mentoring which helped them to perform better in the organization....
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