Causes and remedies of stress and frustration among secretaries in the public sector Department: Office Technology and Management By: catoking Project ID: 2735 Rating: (3.1) votes: 16Rate this project12345 Price:₦2000 Get the Complete MaterialAbstractIn today’s competitive global environment, employee productivity is an essential element of a company’s success. Employee productivity can be significantly hindered by high levels of stress and frustration experienced in the work environment. Stress and frustration are a universal element and persons from nearly every walk of life have to face stress and frustration. Employers today are critically analyzing the stress management issues that contribute to lower job performance of employees. The main aim of the study was to evaluate stress and frustration with its effect on employees’ productivity. The study was conducted at The Polytechnic, Ibadan. Descriptive survey was adopted as the research design. Purposive and simple random sampling techniques were used. Questionnaires were used as data collection instrument. From the results obtained, it was evident that there were many stress factors that the respondents endured, and the inquiry proved that frustration had an effect on productivity. Majority of the respondents reported to work under pressure and that they feel uncared for by the organization. The fact that the majority of respondents thought of leaving their job, and felt that the organization did not care about them was a reflection of huge dissatisfaction that undoubtedly lowered productivity. It was recommended that Management must conduct an analysis of the organizational mood and climate by assessing the reasons why the employees think THE POLYTECHNIC, IBADAN does not care about its employees and what they can do to change it. It was also suggested that an Employee Assistance Programme be introduced for early identification and intervention on problems so that productivity levels do not decrease ...Preview Download Preview +Other Office Technology and Management project topics and materials you might be interested in»Causes and effects of leakages of confidential information in business organization»The impact of modern office equipment on the secretary’s performance (A case study of Owerri municipal) »Effect of good filing system on productivity of a secretary (a case study of staff personnel in federal polytechnic Nekede, Owerri)»The impact of modern office machines on secretaries»Office skill competencies needed by secretaries for effective job performance»Effect of poor communication skills on the performance of secretaries in an organization (A case study of Nigeria Agip oil company, Port Harcourt, Rivers state) »Gender differences and similarities in career choice among secretarial administration students»Impact of information and communication technology (ICT) on secretarial performance in public service in Owerri municipal»Factors affecting students' performance in shorthand»Emerging challenges facing office technology and management students in information technology era»Professional ethics required of office manager in a changing office environment (A case study of selected institutions in Owerri, Imo state) »The effect of technological advancement on the job performance of office managers»Human relations skills required of office technology and management graduates in business organization»The challenges facing newly employed secretaries in selected ministries in Imo state»The impact of automation on the performance of secretaries (A case study of the west Africa examination council, WAEC, Enugu)