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The effect of Covid-19 pandemic on hotel patronage in some selected hotels in Ikeja metropolis - case study of Radisson Blu Hotel and Lagos Airport Hotel in Ikeja local government area

 Department: Hospitality Management  
 By: usericon sammy1991  

 Project ID: 5699
   Rating:  (3.3) votes: 6
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   Price:₦3000
Abstract
This study was carried out to examine the effect of covid-19 pandemic on hotel patronage of some selected hotels (Radisson Blu Hotel and Lagos Airport Hotel) in the Ikeja metropolis in Lagos State. The study aimed to ascertain the frequency of hotel users and its corresponding impact on hotel revenue. The study employed the survey method. A total of 60 staff of the selected hotels (Radisson Blu Hotel and Lagos Airport Hotel) in Ikeja metropolis were enrolled in the study. Using the simple percentage method of response analysis and the chi-square statistical tool the findings revealed that hotels (Radisson Blu Hotel and Lagos Airport Hotel) in Ikeja metropolis in Lagos State have been adversely affected by the Covid-19 pandemic. This has resulted in the reduction of the workforce due to the inability to meet up financial obligations. The aftermath of the pandemic also plagued hotels in Lagos State, as hotel users are yet to resume hotel activities. Further statistical results show that there is a negative relationship between the patronage level of hotel users and the revenue for hotel operators. The study recommends the launch of Covid-19 awareness and prevention campaigns by hotel operators to reassure hotel users of their safety. Furthermore, guidelines on the Covid-19 must be maintained at all times. ...
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