The impact of information technology on the banking service in Nigeria Department: Banking and Finance By: sifypatprojects Project ID: 4758 Rating: (5.0) votes: 1Rate this project12345 Price:₦3000 Get the Complete MaterialAbstractAs information technology is the modern trend in banking today, it’s very imperative for banks to access its impact on operational performance so as to justify if the huge capital invested in it is justifiable or not, analyze their problem and proffer possible solutions. The objective of this study is to examine how the adoption of information technology affects the operation of commercial banks in terms of effectiveness, efficiency, competitive customer base and globalization of the banks. The main research instruments used are questionnaires and personal interviews for staff and customers of the bank. The simple frequency percentage was adopted at the statistical measure and hypothesis testing was analyzed using chi-square. In conclusion, the study revealed that information technology has tremendously improved the growth and performance of Nigeria commercial banks. Information technology has lead to increase customer satisfaction, improve operational efficiency reduced transaction time gives the bank a competitive edge, reduced the running cost and ushered in swift response in service delivery. The research recommended that government should improve the electricity supply in the country they should support and loan money to local IT firms to foster importation, lower tariff on importation of information technology related equipment and their agencies and regulatory bodies should upgrade their equipment as well. The private sectors should invest in improving electricity and the banks should continuously implement customer centered IT products and services of international standard. ...Preview Download Preview +Other Banking and Finance project topics and materials you might be interested in»The role of central bank of Nigeria (CBN) in the development of Nigeria financial sector»Appraisal of the economic implication of electronic banking in Nigerian banks (A case study of diamond bank)»The impact of strategic planning on banks performance in Nigeria (A case study of united bank for Africa plc)»Evaluation of the impact of liquidity management on banks performance in Nigeria ( A case study of UBA )»The roles of central bank of Nigeria in the prevention of bank failure or liquidation (A case study of central bank of Nigeria 2005-2009)»The role of financial institutions in promoting banking habit and saving capital formation in Nigeria»The effect of electronic banking on fraud reduction in bank (A case study of access bank plc)»The effectiveness of monetary policy measures in controlling inflation in Nigeria»Problems and challenges facing finance houses in the Nigerian economy ( A case study of mortgage bank owerri )»The role of deposit money bank in Nigeria in economy development in Nigeria - a case study of Access Bank Plc»Motivation as a way of reducing fraud in banking industry ( A case study of UBA and Fidelity bank )»The impact of insurance industry on the economic growth of Nigeria (A case study of nicon and hallmark insurance companies 2005-2009)»Identification and management of bad debts in Nigeria commercial banks(A case study of UBA plc)»The contribution and effect of computer to modern day banking in Nigeria (A case study of zenith bank and first bank plc)»The use of accounting information in assessing control and performance in an organization (A case study of first bank of Nigeria owerri)