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Impact of information and communication technology on business operation in banks

 Department: Business Administration and Management  
 By: usericon rainnjazz  

 Project ID: 3248
   Rating:  (5.0) votes: 1
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The purpose of the study was to examine the impact of information and communication technology on business operations in Nigeria - A case study of zenith bank plc. The major problem identified was that contemporary business practices and environments are heavily influenced by information and communication changes. Descriptive method was used where qualitative data was collected to analyze the impact of information and communication technology. Research findings revealed that information and communication technology plays a very important role because it provides the bedrock on which zenith bank can build its business operation. The banks sampled for the study do use ICT resources to enhance their business growth strategies. This stipple the growth potentials of these businesses in the developing economies of Nigeria. This study, therefore, recommends that periodic training in the form of workshops and sensitization programs on the benefits and the use of ICT resources in business growth strategies should be organized to create more awareness in order to enhance their preparedness to institute ICT programs aimed at improving their business operation. ...
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