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Design and implementation of expert system troubleshooting system for telecommunication

 Department: Computer Science  
 By: usericon kruskalstat  

 Project ID: 4779
   Rating:  (5.0) votes: 1
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Telecom systems are relatively complex, so trying to locate the source of a problem within the system is often very tedious for many users. When something goes wrong, the first instinct is often to call the carrier that is providing service but what many users may not realize is that there are a number of simple diagnostic tests that they can perform to locate the sources of problems in their telecom systems on their own. It is important that users realize that troubleshooting their local telecom system problems can greatly reduce the amount of time that it takes to resolve these problems. This can save a great deal of time and money for companies for which problems with their telecom systems negatively affect their daily operations. The aim of this study is to design an automated system that will help users of local telecom networks to troubleshoot systems. The program was developed using Java programming, HTML, CSS as the frontend while the MYSQL and PHP server will be used as the software backend....
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