Customer relations practice and patronage of banks - a study of First Bank of Nigeria, Uyo Department: Mass Communication By: samfilo31 Project ID: 5018 Rating: (5.0) votes: 2Rate this project12345 Price:₦3000 Get the Complete MaterialAbstractThis study was designed to ascertain“Customer Relations Practice and Patronage of Banks”, A study of First Bank of Nigeria Uyo. The population of the study was 4,925. However through cluster and simple random 365 was arrived at as the sample size. To achieve the objectives of the study, the survey method was used as a research design while the measuring instrument was the questionnaires which contained 11 questions and were administered to customers of First Bank of Nigeria, Uyo. The study revealed that customer relations prompt attention to customers, which enhances patronage. The study recommended that customer relations officers in First Bank of Nigeria, Uyo should keep on its policy of prompt attention to customers so as to maintain and enhance patronage. They should maintain friendly relations with customers. ...Preview Download Preview +Other Mass Communication project topics and materials you might be interested in»Impact of social media on students academic performance (a study of students of university of Abuja) »Impact of social media on modern journalism (a study of journalists in Makurdi metropolis) »Impact of information and communication technology (ICT) on radio news reporting (a study of Atlantic FM Uyo) »Perception of cyber crime among Nigerian youths (a study of Caritas university) »The effect of government ownership and control of mass media objectivity reporting (a case study of Enugu state broadcasting services) »The Effects of Television Commercials on Buying Habits of Enugu Metropolis ( A Case Study of Omo and Elephant Detergents )»Impact of mobile phone on agricultural information among Otukpo farmers»Coverage of foreign news by Nigerian newspapers: A content analysis of vanguard and daily sun newspapers»Audience perception of Nigerian newspapers on the internet»Influence of news censorship on the performance of media houses in Nigeria (a study of Nasarawa broadcasting service, Lafia) »Influence of television advertising on consumer buying habits of Guinness stout in Ikeja community of Lagos state»Role of communication technology in improving work efficiency of AIT staff (a study of AIT Abuja) »Importance of indigenous language in broadcasting media»The effect of AKBC tv peak milk advertisement on the consumers buying habit»Effect of public relations on the consumer (a case study of premier breweries plc)