Employers expectation of secretaries in an age of information and communication technology (ICT) driven business offices Department: Office Technology and Management By: Israelim31 Project ID: 5915 Rating: (5.0) votes: 1Rate this project12345 Price:₦2000 Get the Complete MaterialAbstractThis study focuses on employer's expectations of secretaries in an age of ICT-driven business offices in Owerri. The research questions were used as a guide to the study, The target population used for the study was 25 employers from some selected private and public business offices in Owerri. The sample of the study was the same as the population because the population was very small in order to avoid sampling bias. In carrying out this study the survey research method, which makes use of questionnaires as the main instrument for data collection was adopted. The data collected was analyzed using mean score of 3.23 and above was considered relevant, while mean score of below 3.23 were considered not relevant. Analysis showed that secretaries should strive hard to fit into the current age of ICT to, meet the expectations of employers. After analyzing the data obtained it was found that employers are highly selective on competent secretaries who have good communication skill. Based on the findings it was concluded that since ICT innovation era poses a lot of challenges to both prospective& practicing secretaries, the prospective secretaries should strive to develop themselves to suit the expectations of employers in an age of ICT-driven business offices. Finally, it was recommended that institutions of higher clearing should introduce the use of modern ICT equipment in their training course curriculum in order to produce well-groomed secretaries who would keep the academic name of the institutions to high esteem. ...Preview Download Preview +Other Office Technology and Management project topics and materials you might be interested in»Causes and effects of leakages of confidential information in business organization»The impact of modern office equipment on the secretary’s performance (A case study of Owerri municipal) »Effect of good filing system on productivity of a secretary (a case study of staff personnel in federal polytechnic Nekede, Owerri)»The impact of modern office machines on secretaries»Office skill competencies needed by secretaries for effective job performance»Effect of poor communication skills on the performance of secretaries in an organization (A case study of Nigeria Agip oil company, Port Harcourt, Rivers state) »Gender differences and similarities in career choice among secretarial administration students»Impact of information and communication technology (ICT) on secretarial performance in public service in Owerri municipal»Factors affecting students' performance in shorthand»Emerging challenges facing office technology and management students in information technology era»Professional ethics required of office manager in a changing office environment (A case study of selected institutions in Owerri, Imo state) »The effect of technological advancement on the job performance of office managers»Human relations skills required of office technology and management graduates in business organization»The challenges facing newly employed secretaries in selected ministries in Imo state»The impact of automation on the performance of secretaries (A case study of the west Africa examination council, WAEC, Enugu)