Home»Business Administration and Management» Effect of automated teller machines (ATM) on banking services in Kogi state (a case study of First Bank plc, Lokoja, Kogi state)

Effect of automated teller machines (ATM) on banking services in Kogi state (a case study of First Bank plc, Lokoja, Kogi state)

 Department: Business Administration and Management  
 By: usericon AdeleyeJoshua  

 Project ID: 6306
   Rating:  (5.0) votes: 1
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The research work is on“effect of Automated Teller Machines (ATM)” on banking services in Kogi State using some selected banks in Lokoja, Kogi State.  The objective of the study is to assess the performance of automated teller machine banking sector, to ascertain the significance of automation in the banking sector with regard to banking operations and to identify the factors that militate against the effective adoption of automated teller machines in the banking sector.  The researcher used survey method of research design where copies of questionnaires were admitted to the respondents. The population of the study was 120 and the sample size 92 was determined using Tairo Yamani’s formula. And chi-square method was used to test the hypotheses formulated. On this note, the findings revealed among others that automated teller machine enhances performance in the banking sector and enhances banking operations and customer satisfaction. Therefore it is recommended that Banks should consider the application of automated teller machines in order to facilitate their operations ...
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