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The challenges of effective communication between health information officers and patients (case study of Federal Medical Centre, Nguru Yobe state)

 Department: Health Information Management  
 By: usericon Danhausa  

 Project ID: 6943
   Rating:  (5.0) votes: 1
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   Price:₦3000
Abstract
This study examines“THE CHALLENGES OF EFFECTIVE COMMUNICATION BETWEEN HEALTH INFORMATION OFFICERS AND PATIENTS” (A CASE STUDY OF FEDERAL MEDICAL CENTRE, NGURU). Faced with the problem of Lack of communication can lead to grave medical errors which have the potential to cause severe injury or unexpected patient death, the study was guided by the following objectives To find out if there is effective communication between health information officers and patients in the Federal Medical Centre, Nguru, Yobe State. Concerning methodology, the study employed descriptive and explanatory design, questionnaires in addition to library research were applied in order to collect data. Primary and secondary data sources were used and data was analyzed using statistical package which was presented in frequency tables and percentages. The study findings revealed there is no adequate communication between healthcare workers and patients and this gap causes more medical errors. Key recommendations from the study are proper communication channels should be established between healthcare workers and patients, and a friendly and cordial environment must be created in hospitals....
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