Effect of quality control on orgnaizational performance - case study of Dangote Flour Mills Plc, Ibadan Department: Purchasing and Supply By: Eniolamoses Project ID: 8780 Rating: (5.0) votes: 1Rate this project12345 Price:₦5000 Get the Complete MaterialAbstractThis study evaluates the impact of Total Quality Management (TQM) on organizational performance, using a case study approach. The research focuses on how TQM practices—such as continuous improvement, customer orientation, employee involvement, and process efficiency—affect productivity, product quality, employee motivation, and overall organizational success. The study adopted a quantitative research design, collecting primary data through structured questionnaires administered to a sample of 50 respondents selected from the organization under review. Data was analyzed using descriptive statistics and chi-square tests to evaluate the hypotheses formulated in the study. Findings indicate that TQM significantly enhances organizational performance by improving product quality, increasing employee productivity, boosting customer satisfaction, and strengthening market competitiveness. Respondents overwhelmingly agreed that TQM implementation has enhanced the company's reputation, increased employee motivation, and improved project success rates. However, the study also identified challenges associated with TQM adoption, including resistance to change, lack of adequate training, and insufficient management support. These barriers can hinder effective implementation and dilution of expected outcomes. Based on the findings, the study recommends that organizations should invest in TQM training programs, foster a culture of quality across all levels, ensure top-management commitment, and continuously monitor and evaluate TQM initiatives to sustain improvements in performance. This research provides valuable insights for managers and stakeholders seeking to implement quality-driven strategies in manufacturing and service-oriented organizations. Keywords: Total Quality Management (TQM), Organizational Performance, Product Quality, Employee Productivity, Customer Satisfaction, Continuous Improvement....Preview Download Preview +Other Purchasing and Supply project topics and materials you might be interested in»The impact of material management on organization productivity»The role of physical distribution function in a manufacturing company (A case study of 7up bottling company Aba) »The impact of new product development on performance of commercial banks in Nigeria (a case study of three banks in Owerri) »Stock control: a tool for the attainment of organizational objectives in a manufacturing company (a case study of PZ industry Aba, Abia state) »The need for efficient supply management in the public sector (a case study of ministry of finance Imo state)»The need for effective stock control in an organization (a case study of Jacobs wine limited, Mgbidi)»The impact of manpower training and development on purchasing personnel in the manufacturing industry (a case study of PZ Cussons plc)»The impact of the application of health and safety regulations in stores (a case study of consolidated brewery, Awo-Ommama) »The need for training and development of suppliers personnel in the public sector (a case study of ministry of agriculture and natural resources) »Impact of store functions on achieving organizational objectives»Effective purchasing planning as a cost reduction tool in the manufacturing industry»The role and contribution of purchasing and supply in the profitability of an organization - a case study of Nigerian Bottling Company Plc, Owerri»Impact of stock taking as a control measure in a manufacturing company»The roles of effective distribution channels on customers satisfaction»The impact of effective and efficient stock control in a manufacturing organization